Who is my main contact?
Your clinical nurse specialist (CNS) will be your main contact. If you haven’t been given a specialist nurse or a main contact, ask your doctor about this.
If you are having treatment for pancreatic cancer, such as surgery, chemotherapy and radiotherapy, your case should be reviewed by a specialist multidisciplinary team (MDT). You may hear this called a hepato-pancreato-biliary or HPB MDT. HPB includes the liver, pancreas and bile ducts. HPB doctors and nurses specialise in treating pancreatic diseases.
The MDT is the team of health professionals who are responsible for your treatment and care. They will agree on the best treatment and care for you. Your doctor or nurse should tell you what the MDT recommend.
Your team should include a specialist nurse, sometimes called a clinical nurse specialist (CNS).
Some teams include cancer care coordinators, sometimes known as navigators, who will support you. They can provide information and guidance on any questions you have and act as a link with the MDT.
You may meet other members of the team, including:
You may also see other health professionals at different stages.
The clinical nurse specialist (CNS) will usually be your main contact and is sometimes called your keyworker. They will provide expert support, care and advice and will coordinate your care.
Not everyone will have a CNS. If you don’t, ask for details of who to contact with questions or concerns.
Your clinical nurse specialist (CNS) will be your main contact. If you haven’t been given a specialist nurse or a main contact, ask your doctor about this.
Ask your medical team who to contact with any questions or if you have a problem.
General practitioner (GP). The GP will help manage your cancer. For example, they may help manage some symptoms, and can refer you for other medical services. They may be your main contact if you are being cared for at home.
Community nursing service. There are different nurses who can provide support and care locally in the community, including:
Occupational therapist. A professional who can help find ways to carry out everyday tasks that might be difficult, for example by recommending specific equipment or adaptations at home.
Physiotherapist. A professional who helps people cope with illness and manage symptoms through movement and exercise.
If you have advanced pancreatic cancer, you may see a specialist palliative care team or supportive care team. These teams help people to live as well as possible for as long as possible, and help to manage complex symptoms such as pain.
You may be able to have palliative care:
Counsellor. A professional who helps people deal with emotional problems by helping them talk through issues and find solutions. Also called a therapist.
Clinical psychologist. A professional who treats people with emotional (psychological) problems to reduce their distress and improve their emotional wellbeing.
Psychiatrist. A doctor who treats people with mental health problems through medicines and recommending other treatments such as counselling.
Social worker. A professional who helps people deal with problems such as living independently, improving their wellbeing or accessing welfare support.
“Don’t be ashamed to ask for help. Doctors and medical professionals understand and will do everything they can to provide support.”
We have listed some of the references to the sources used to write this information. If you would like the full list of references, email us at publications@pancreaticcancer.org.uk
Updated March 2026
Review date March 2029