Seeing your GP

You can contact your GP practice by phone or online. Depending on your symptoms, you may be offered a face-to-face appointment, a phone call or an online consultation. When you contact your GP, give as much detail as possible about your symptoms – even if you are not sure if it’s important. This will help them decide what type of appointment is best and how quickly you need to be seen.

For example, if you have pain, tell them:

• where it is
• what it feels like
• if it comes and goes
• if anything makes it better or worse.

You should also tell them about any changes to your poo.

It can help to keep a diary of your symptoms. Tell your GP about anything unusual, no matter how small it may seem. For example, indigestion can be a symptom of pancreatic cancer. You might find our tips for talking to your GP helpful.

Your GP may do blood and poo tests. If your GP asks you to come back for another appointment, make sure you do.

If you need to go back to your GP

Some people see their GP several times before getting a diagnosis. If you have unexplained symptoms that don’t improve, go back to your GP and ask:

• for a face-to-face appointment if you haven’t already had one
• for further tests to find out what is causing the symptoms
• or to see another GP for their opinion.

“Jess’s Rule” was introduced in England in 2025. This means that if you have been to the GP three times with the same symptoms, they should review your case and think again about what tests you might need. For example, they might ask you to come for a face-to-face appointment if previous ones have been on the phone.

Even if Jess’s Rule doesn’t apply where you live, tell your GP if you’ve had repeated appointments and ask them for a review.

Will the GP refer me for tests?

Your GP may refer you to the hospital for tests to work out what is causing your symptoms. You may need several different tests.

If you need to be seen quickly

If you have jaundice, your GP should refer you urgently for tests.

Your GP should refer you for an urgent CT or ultrasound scan if you are over 60 (over 55 in Scotland) and have unexplained weight loss and any of the following symptoms:

• tummy or back pain
• nausea or vomiting (feeling or being sick)
• diarrhoea (runny poo)
• constipation (when you find it harder to poo)
• or you have been diagnosed with diabetes in the past year.

Being referred urgently does not necessarily mean that you have cancer.

If you are very unwell your GP may send you straight to hospital. Or you may go to A&E yourself, for example if you have severe pain. Once you are in hospital, the doctors can assess your symptoms and do tests to work out what’s wrong. They can also treat any symptoms you have.

If your symptoms are not specific to pancreatic cancer

Symptoms may not be specific to pancreatic cancer. They can be caused by lots of other things. Your GP may refer you to a service that checks people for different health conditions, including cancers.

These services include:

• community diagnostic centres (CDC)
• rapid diagnostic centres (RDC)
• rapid cancer diagnostic services (RCDS).

The GP may also mention non-specific symptoms pathways.

These services aim to more quickly diagnose people with non-specific symptoms that could be cancer. Symptoms include unexplained weight loss, extreme tiredness (fatigue), tummy pain or feeling sick (nausea). These are symptoms that people with pancreatic cancer often have.

Most people seen at a diagnosis service will not have cancer. If you do have cancer, your test results will be sent to a team of specialists at the hospital called a multidisciplinary team (MDT). The MDT will plan the next steps in your care.

How long will I have to wait for my tests?

In England, NHS guidelines say that people with suspected cancer should be diagnosed within 28 days. They also say that ideally, diagnosis for people with suspected pancreatic cancer should be within 21 days. Scotland, Wales and Northern Ireland don’t have a set time for referral for suspected pancreatic cancer.

All the nations in the UK have a target for people with pancreatic cancer to start treatment within 62 days of referral.

Wherever you live, you should be seen as quickly as possible. Ask your GP when you might have your tests. If you don’t get an appointment within this time, contact your GP again.

If your GP doesn’t suspect cancer and you haven’t been given an urgent referral, you may have to wait several weeks for tests.

People with pancreatic cancer can start to feel very unwell quite quickly. If your symptoms get worse or you start to feel more unwell while waiting for tests, speak to your GP. You may need to be seen sooner. The GP can also help you manage symptoms.

If you feel very unwell and you can’t see your GP, go to A&E.

Updated April 2026

Review date April 2029